About reservation

Please see here.

About check-in / check-out

What are the check-in and check-out times?

Check-in time is 15:00 and check-out time is 10:00.

It may vary depending on the accommodation plan.

Is it possible to extend the check-out time?

It is possible to extend the check-out time for 2,500 yen per room per hour.
Late check-out available until 12:00 (check-out usually 10:00)

We may not be able to check out later than usual depending on the reservation situation on the day.

Is it possible to shorten the check-in time?

It is possible to accelerate the check-in time with 2,500 yen per room per hour.
Early check-in is possible from 13:00 (check-in usually 15:00)

We may not be able to check in earlier than usual depending on the reservation situation on the day.

Can I always get tickets attached to plan benefits?

It will be handed to you at the Hotel reception regardless of check-in time.
We apologize for the inconvenience, but if you want to use it on the day of your stay, please drop in at the Hotel.

Can I send my luggage by courier?

To slip, on top of the stated the "booking name", "Accommodation date", please send us the two days before the Accommodation date as a guide.

When should I pay?

You can also use cash payment at checkout or credit card.

The payment method varies depending on the plan. For details, please check the contents of each plan.

Arrival is late, can you help me?

Please contact the Hotel for arrivals after 6 pm as dinner preparations will be made.

Can I leave my luggage before check-in?

We will keep it at the front desk.

Is the parking lot free?

Free of charge from the morning of your Accommodation date until check-out.
Parking after check-out depends on availability, so please contact us at the time of check-out.

About Room type

Do you want to stay in a non-smoking room?

All rooms are non-smoking rooms.

Are there bathrooms and toilets in the room?

It is a unit bath with an integrated bath and toilet. All toilets are wash toilets.

Do you have a yukata, toothbrush and towel in the room?

We have prepared for the number of paid customers.

Do you have children's yukata?

Yukata for children is available. (S-L sizes are available)

Do you have futons for children?

There is no futon for children. If necessary, please use a futon for adults.

Is it possible to bring in drinks?

There are no restrictions on bringing drinks, etc. into your room. Please refrain from bringing to the restaurant.

Is internet available in the room?

Wi-Fi is available in all Room type, the restaurant and the lobby.

What kind of amenities are available?

We offer bath towels, face towels, hand soap, hand towels, toothbrushes, hair dryers, rinse-in shampoo, slippers, body shampoo, shoehorns, yukata, obi, haori, and ballpoint pens.

There are no microwave ovens, DVD (video) players, games, etc.

Can I stay with my pet?

We do not allow guests to stay with pets.

Is room service available?

Sorry, no room service.

About Bath

How old can I bathe with a heterosexual parent?

Mixed bathing is not possible from 10 years old (4th grade elementary school).

Please tell me the Fountain quality and effect of the Hot Spring

It will be Yutani Hot Spring.
Click here for details

About the restaurant

Is there a children's chair in the restaurant?

Children's chairs are available. However, please understand that the number is limited.

Does the restaurant have non-smoking seats?

All restaurants are non-smoking.

Is there a private room in the restaurant?

There is not.

Can the restaurant be entered with yukata and slippers?

It will be available.

How is the meal time determined?

We will inform you during the check-in procedure.
If you arrive late, we may not be able to meet your desired time. Please be forewarned.

Other

Is there laundry on site?

There is no. There is a coin laundry 2 minutes by car from the Hotel.

Is there a shuttle bus?

We will pick you up at the nearest "HAMANAKO Sakume Station". Please contact the Hotel.

Is there a convenience store near the Hotel?

It is about 3 minutes by car.

Where is the beach?

There are several beaches within 20 to 30 minutes by car.

I want to playing with water in front of the Hotel before check-in, Do you have a changing room?

You can use the changing room in the Bath. Please come to the front desk once.